Notations are based on the Specified Commercial Transaction Act
Name of the seller
nur, Inc
Distributor Address
Reiterstaffelplatz 4, 50968, Köln Deutschland
Representative
Representative Director, President and CEO KAI FUKUSHIMA
Price of goods
Displayed for each product
Payment method
・Credit card (VISA, MasterCard, AMERICAN EXPRESS, China Union Pay, JCB, Diners, CartesBancaires, Discover, Electron, Maestro)
・PayPal
Payment due date
・Credit card: It depends on the closing date of your credit card and the terms of the contract. Please check with your credit card company.
Amount required in addition to product price
・Consumption tax: 10% of the price of the product
・Shipping fee: Shipping costs vary from € 3.59 to € 10.59 per item (tax included), depending on the region, but this can vary.
Delivery of goods
After payment for the goods, delivery usually takes about 14 days.
Returns, exchanges, and cancellation of orders for products, etc.
About returned goods: At the "THE KANJI" online store, it is possible to return ordered products depending on the product.
However, please note that we cannot accept returns in the following cases.
<Non-returnable conditions>
1. Products which are marked as "not eligible for order cancellation or return" on the sales page.
2. Products with detached tags/labels or lost products
3. Products with odors, stains, or scratches from customers
Four. When the condition of the product (including the box and accessories) when returned to us is significantly different from that at the time of delivery.
Five. Used, refurbished, laundered or cleaned items
6. Products whose packages have been opened (such as CDs whose packaging is part of the product)
7. Products that have passed 7 days or more from the day after the product was shipped
A return request or if you receive a defective product or a product that is different from what you ordered, please send e-mail to the_kanji@nurjp.com.
About exchange: In the online store, we cannot accept "exchanges" of products due to customer's convenience, including size changes, due to the system.
Cancellation of orders: Cancellations are not accepted in the online store.
Contact of seller
the_kanji@nurjp.com
Please email us if you would like us to respond by phone.